Your Data, Our Promise
Last updated: July 2025
1. Information We Collect
When you place an order or create an account with Aman Odhna, we collect the information you provide — including your name, email address, shipping address, phone number, and payment details. We also collect browsing data such as pages visited and products viewed to improve your shopping experience.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Deliver products and send order updates
- Respond to your inquiries and provide customer support
- Personalise your shopping experience
- Send promotional emails about new collections or offers (only with your consent)
- Comply with legal obligations
3. Payment Security
All payments on Aman Odhna are processed through secure, PCI-compliant payment gateways. We do not store your credit or debit card details, UPI PIN, or net banking credentials on our servers. Payment information is encrypted and transmitted directly to the payment processor.
4. Data Sharing
We never sell your personal data. We may share it with trusted third-party service providers solely for order fulfilment and business operations, including:
- Courier and logistics partners for delivery
- Payment processors for transaction processing
- Email and SMS service providers for order communication
All third parties are bound by strict confidentiality agreements and are permitted to use your data only for the purposes we specify.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order records are retained for a minimum of 7 years to comply with tax and legal obligations.
6. Your Rights
You have the right to:
- Access your personal data held by us
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us at support@amanodhna.com. We will respond within 30 days.
7. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
8. Grievance Officer
In accordance with the Information Technology Act, 2000 and applicable data protection laws, any complaints or grievances regarding data privacy may be addressed to:
- Name: Amar Singh
- Email: support@amanodhna.com
- Address: BOGA MANDI, MANDI ADAMPUR, Hisar, Haryana - 125052
We will acknowledge receipt of your grievance within 48 hours and resolve it within 30 days.
9. Contact
If you have any questions about this policy, please reach out to us at support@amanodhna.com or write to our registered address.