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✦ 100% Authentic Handcrafted Products ✦ Cash on Delivery Available ✦ Easy 7-Day Returns & Exchanges ✦ Free Shipping on Orders above ₹499 ✦ Direct Artisan Support: +91 9772900700 ✦ Premium Heritage Packaging ✦ 100% Authentic Handcrafted Products ✦ Cash on Delivery Available ✦ Easy 7-Day Returns & Exchanges ✦ Free Shipping on Orders above ₹499 ✦ Direct Artisan Support: +91 9772900700 ✦ Premium Heritage Packaging
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Return Policy

No Returns — Exchange Only

We do not accept returns.

Exchange is offered only for defective or damaged items as outlined below.

Exchange Policy

We offer exchange only for defective or damaged items. No returns or refunds are accepted for change of mind, sizing preferences, or any other reason. Please inspect your order carefully upon delivery.

Exchange requests must be raised within 3 days of receiving your parcel. Requests made after 3 days from delivery will not be accepted.

Eligibility for Exchange

An exchange is eligible only if the product meets the following conditions:

  • The item has a manufacturing defect or was damaged during transit
  • The item is unworn, unwashed, and in its original packaging with all tags attached
  • The defect is reported within 3 days of delivery
  • Photo evidence of the defect is provided when requested

How to Request an Exchange

  1. Log in to your account and navigate to "My Orders".
  2. Select the order and click "Exchange".
  3. Select the item and describe the defect or damage.
  4. Upload photos of the defective/damaged area when prompted.
  5. Our team will review your request within 24–48 hours.
  6. If approved, we will arrange a replacement or provide return instructions.

Alternatively, you can email us at support@amanodhna.com with your order number and photos of the defect.

Refunds

Refunds are issued only in the following cases:

  • The replacement product is also defective
  • We are unable to provide a replacement for the same product (out of stock, discontinued, etc.)
  • We cancel your order before shipment

Approved refunds will be processed within 5–7 business days and credited to your original payment method. Shipping charges are non-refundable.

Non-Exchangeable Items

The following items are not eligible for exchange:

  • Custom-stitched or made-to-order items (unless there is a manufacturing defect)
  • Items reported after 3 days of delivery
  • Items that have been worn, washed, or altered
  • Items without original tags and packaging
  • Sale or clearance items (unless defective)

Damaged or Defective Items

If you received a damaged or defective item, please email us photos at support@amanodhna.com within 3 days of delivery. We will arrange a replacement or refund at no extra cost after verification.

Contact

For any questions regarding exchanges or refunds, please contact us at support@amanodhna.com.